If you are a tour operator organising Hajj and Umrah trips, it is more than likely that you will be subject to the Package Travel Regulations (PTRs) 1992.
This is a brief guide to the responsibilities of package travel organisers in the UK under the PTRs. Further and more detailed information can be found in the package travel section of the consumer pages of the Department for Business, Innovation and Skills (BIS) website www.bis.gov.uk.
You can also obtain advice from your local authority Trading Standards Department who are responsible for enforcing the PTRs. You can find the address and telephone number for your local Department by entering your postcode on www.tradingstandards.gov.uk. If you are unsure as to how a particular situation might affect your business, you may also wish to take legal advice.